Event rescheduling FAQs

View our frequently asked questions about Airport Show 2026 rescheduling to 12-14 October 2026.

Registration FAQs

View our frequently asked questions about registration

General FAQs

View our frequently asked questions about general information

Venue and travel FAQs

View our frequently asked questions for venue and travel

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Event rescheduling FAQs

Exhibitors/Sponsors

Q: What are the rescheduled dates for Airport Show and co-located conferences, Global Airport Leaders’ Forum and Women in Aviation Middle East Conference? 
A: Airport Show, along with Global Airport Leaders’ Forum and Women in Aviation Middle East Conference, will now take place on 12-14 October 2026.

Q: Will the event still be held at Dubai World Trade Centre? 
A: Yes, the event will continue to take place at Dubai World Trade Centre, at Halls 1-2.

Q: Will I have the same stand location for the rescheduled dates?  
A: There will be a slight adjustment to the halls occupied by Airport Show at the DWTC in October.  We are redrawing the floorplan and will replicate the existing layout as much as possible.  Should your stand location and/or stand number change, your Account Manager will reach out and notify you as soon as possible

Q: Are there rescheduled payment terms? 
A: Our payment terms remain unchanged and will continue to apply as outlined in your Contract to Exhibit. 

Q: Will the event still be the same size? 
A: Yes, we are expecting 150 exhibiting participants from over 20 countries worldwide.  Co-located conferences, Global Airport Leaders’ Forum and Women in Aviation Middle East Conference will continue to take place alongside the event.

Q: Will I receive a new Contract to Exhibit for the rescheduled event? / Do I need to sign another Contract to Exhibit
A: No. Your current Contract to Exhibit will continue to apply in respect of the rescheduled event, as amended to reflect the new dates. You will be sent an email with an Addendum to confirm the change of dates. You do not need to sign anything additional.

Q: What happens to orders that I have already placed with the venue?
A: We recommend contacting the venue directly regarding any orders already placed.  

Q: I cannot participate on the rescheduled dates; can I receive a refund? 
A: As per the terms of your Contract to Exhibit, where the event is rescheduled, your booking is automatically transferred to the rescheduled dates. If you need to cancel your participation, the cancellation terms within your Contract to Exhibit will apply. 

Q: What happens to my Exhibitor Indemnity?
A: Your Exhibitor Indemnity will continue to apply to the rescheduled dates. You do not need to purchase a rescheduled Exhibitor Indemnity.

Q: If I have taken out public liability insurance for the event, will this still apply to the rescheduled dates?
A: We recommend you contact your insurer directly to notify them of the revised event dates. They will be able to advise you if any further action is required. 

Q: Will RX official contractors transfer my existing orders to the rescheduled dates?  
A: Yes.  Orders placed with RX official contractors will automatically transfer to the rescheduled event dates. 

Q: What should I do about my shipment arrangements? 
A: We understand that the rescheduling may affect shipments. Please contact your freight forwarder/logistics provider as soon as possible to determine the best course of action for your specific situation. 

Q: Will third-party contractors I have engaged, transfer my orders to the rescheduled dates? 
A: We recommend that you contact your third-party contractors directly to reschedule your arrangements in line with the rescheduled event dates. 

Q: Who do I contact for further questions?
A: Should you have any additional questions or require further assistance, our Customer Services team will be happy to help. Please feel free to contact your Account Manager or through customer service team and we will respond as soon as possible.

Hosted buyers

Event rescheduling FAQs

Exhibitors/Sponsors

Q: What are the rescheduled dates for Airport Show and co-located conferences, Global Airport Leaders’ Forum and Women in Aviation Middle East Conference? 
A: Airport Show, along with Global Airport Leaders’ Forum and Women in Aviation Middle East Conference, will now take place on 12-14 October 2026.

Q: Will the event still be held at Dubai World Trade Centre? 
A: Yes, the event will continue to take place at Dubai World Trade Centre, at Halls 1-2.

Q: Will I have the same stand location for the rescheduled dates?  
A: There will be a slight adjustment to the halls occupied by Airport Show at the DWTC in October.  We are redrawing the floorplan and will replicate the existing layout as much as possible.  Should your stand location and/or stand number change, your Account Manager will reach out and notify you as soon as possible

Q: Are there rescheduled payment terms? 
A: Our payment terms remain unchanged and will continue to apply as outlined in your Contract to Exhibit. 

Q: Will the event still be the same size? 
A: Yes, we are expecting 150 exhibiting participants from over 20 countries worldwide.  Co-located conferences, Global Airport Leaders’ Forum and Women in Aviation Middle East Conference will continue to take place alongside the event.

Q: Will I receive a new Contract to Exhibit for the rescheduled event? / Do I need to sign another Contract to Exhibit
A: No. Your current Contract to Exhibit will continue to apply in respect of the rescheduled event, as amended to reflect the new dates. You will be sent an email with an Addendum to confirm the change of dates. You do not need to sign anything additional.

Q: What happens to orders that I have already placed with the venue?
A: We recommend contacting the venue directly regarding any orders already placed.  

Q: I cannot participate on the rescheduled dates; can I receive a refund? 
A: As per the terms of your Contract to Exhibit, where the event is rescheduled, your booking is automatically transferred to the rescheduled dates. If you need to cancel your participation, the cancellation terms within your Contract to Exhibit will apply. 

Q: What happens to my Exhibitor Indemnity?
A: Your Exhibitor Indemnity will continue to apply to the rescheduled dates. You do not need to purchase a rescheduled Exhibitor Indemnity.

Q: If I have taken out public liability insurance for the event, will this still apply to the rescheduled dates?
A: We recommend you contact your insurer directly to notify them of the revised event dates. They will be able to advise you if any further action is required. 

Q: Will RX official contractors transfer my existing orders to the rescheduled dates?  
A: Yes.  Orders placed with RX official contractors will automatically transfer to the rescheduled event dates. 

Q: What should I do about my shipment arrangements? 
A: We understand that the rescheduling may affect shipments. Please contact your freight forwarder/logistics provider as soon as possible to determine the best course of action for your specific situation. 

Q: Will third-party contractors I have engaged, transfer my orders to the rescheduled dates? 
A: We recommend that you contact your third-party contractors directly to reschedule your arrangements in line with the rescheduled event dates. 

Q: Who do I contact for further questions?
A: Should you have any additional questions or require further assistance, our Customer Services team will be happy to help. Please feel free to contact your Account Manager or through customer service team and we will respond as soon as possible.

Hosted buyers

Q: Will the Hosted Buyer Programme benefits be transferred to the rescheduled event dates?
A: Yes, all of your current Hosted Buyer benefits will apply to the rescheduled event. The event team will contact you regarding updated arrangements where applicable.

Q: If I am unable to attend on the rescheduled dates, will I be able to send one of my colleagues in my place?
A: No, unfortunately we cannot agree to the transfer of your place on the Hosted Buyer Programme to another person in your organisation. However please do contact [email protected] to discuss whether there is any flexibility on this. 

Visitors

Q: Will the Hosted Buyer Programme benefits be transferred to the rescheduled event dates?
A: Yes, all of your current Hosted Buyer benefits will apply to the rescheduled event. The event team will contact you regarding updated arrangements where applicable.

Q: If I am unable to attend on the rescheduled dates, will I be able to send one of my colleagues in my place?
A: No, unfortunately we cannot agree to the transfer of your place on the Hosted Buyer Programme to another person in your organisation. However please do contact [email protected] to discuss whether there is any flexibility on this. 

Visitors

Q. Will my registration be automatically transferred to the rescheduled dates?
A. Yes, your registration will be automatically transferred to the rescheduled event dates. 

Q. I have already booked flights for the event. What should I do?
A. We recommend contacting your airline or travel provider directly to review available options to amend your travel arrangements.

Conference

Q. Will my registration be automatically transferred to the rescheduled dates?
A. Yes, your registration will be automatically transferred to the rescheduled event dates. 

Q. I have already booked flights for the event. What should I do?
A. We recommend contacting your airline or travel provider directly to review available options to amend your travel arrangements.

Conference

Q: Is my visitor registration still valid? 
A: Yes, all visitor registrations will remain valid for the rescheduled event dates. 

Speakers

Q. I’m a speaker at the event, do I need to take any action?
A. No immediate action is required.  The conference team will contact you directly regarding next steps and updated schedule.

Q. I booked my flight/hotel/transfers through a third party - how can I update my booking?
A: Please contact the third-party provider directly to update your travel arrangements.

Q: Is my visitor registration still valid? 
A: Yes, all visitor registrations will remain valid for the rescheduled event dates. 

Speakers

Q. I’m a speaker at the event, do I need to take any action?
A. No immediate action is required.  The conference team will contact you directly regarding next steps and updated schedule.

Q. I booked my flight/hotel/transfers through a third party - how can I update my booking?
A: Please contact the third-party provider directly to update your travel arrangements.

Registration FAQs

How do I register to attend the Airport Show?

To attend the Airport Show, please click on the button below. There, you will be prompted to enter your details, and upon completion, you will receive a confirmation email. A badge will be sent to you by email closer to the show. If you encounter any difficulties with registration, please contact us at [email protected], and the team will be happy to help.

Is it free to attend the Airport Show?

Yes. You can register online for free. We advise you to complete the online registration before coming to the show to allow you seamless access to the halls, avoid delay and maximise your time at the show.

Do I need to print my badge at home?

We advise you to complete the online registration before coming to the show to allow you seamless access to the halls, avoid delay and maximise your time at the show.

How do I amend the details shown on my badge?

If you need to change any of the details as they appear on your badge, please contact the Airport Show’s customer service team at [email protected], who will be able to make the necessary amendments for you.

I have not received my badge.

Our badges may find their way into your spam or junk folders, so please check there first. If your badge is not present, please contact the Airport Show’s customer service team at [email protected]. They can send your confirmation to the email address you registered with.

I need to register for multiple people, how can I do this?

Each registration requires a unique email address. Therefore, you will need to register for each person who wants a badge. If you run into any problems, please contact the Airport Show’s customer service team at [email protected], who would be pleased to assist.

I cannot access the registration system, what should I do?

We will be happy to help you with this. Please contact the Airport Show’s customer service team at [email protected].

I need help with registration, who can help me with this?

We will be happy to help you with this. Please contact the Airport Show’s customer service team at [email protected].

I am a member of the Media, how can I register?

To attend the event, please contact Ria Andaya ([email protected]). Our Media badges have been approved and are only available to aviation-related publishers, editors, journalists, photographers, broadcasters, influencers, content creators, and bloggers.

I would like to register my child.

Unfortunately, we do not allow any children in the exhibition halls under the age of 18.

I am now unable to attend the event, how do I cancel my registration?

There is no need to cancel your registration if you are unable to attend.

Can I have access to the Business Connect Programme?

All pre-registered attendees have access to the Business Connect Programme. If you haven’t received your login details following registration, please contact the Airport Show’s customer service team at [email protected].

General FAQs

What are the show dates and timings?

Monday , October 12: 10:00 - 17:00

Tuesday, October 13: 10:00 - 17:00

Wednesday, October 14: 10:00 - 17:00

Where can I find out the details of what is happening at the event?

Visit the official Airport Show website and follow us on the various social media platforms listed below to stay up-to-date on the latest industry news and events. Use #AirportShow to join the conversation.

Can I use the logo for your event on my website, or as personal email signature etc.?

You can promote your attendance at the Airport Show and encourage colleagues or peers to register by using our promotional materials tool kit, including banners and logos, on our Gleanin platform.

I would like to speak/present at the event, how can I arrange this?

For speaking opportunities, please contact our Event Manager, May Ismail ([email protected]).

Is there a dress code for the event?

The dress code is business attire. 

Venue and travel FAQs

I’m traveling from outside the UAE, how can I get more information?

For further information on travel to the UAE, please contact the Airport Show’s customer service team at [email protected].

Is there Wi-Fi available at the event?

The venue is Wi-Fi enabled. If you are an Exhibitor and require sole use of a secure wireless connection, you can speak with our official internet service provider via the Exhibitor Operations Manual, which you can access in the Exhibitor Portal.

How do I find my way around the event?

At the event, you will be escorted around by various navigational signs, and there will be information points throughout the venue with staff available to help.

You may also use our practical information to help you navigate the show floor.

How do I get to the venue?

For further information on how to travel to the venue, you can refer to the Airport Show's practical information to visit.

Is there parking available?

For further information on parking facilities at the venue, you can refer to the Airport Show's practical information to visit.

Is DWTC an accessible venue?

DWTC is committed to providing accessible facilities to support People of Determination. Read through the following questions to learn more about the venue’s facilities, or you can also click here.

Is there wheelchair hire?

Wheelchairs are available for hire free of charge from three of the venue’s Information Desks-- located at the Convention Gate, the Exhibition Gate, and Hall 1. They are also available from the Emergency Medical Services Station next to Hall 5.

Is there disabled parking at DWTC?

All car parks in and around the venue have parking spaces for People of Determination.

All public entrances allow for access by wheelchair via low-gradient ramps and an automatic door. Once inside the venue, all floors are levelled, offering unobstructed access.

Where are the disabled toilets located?

There are over 75 toilets for disabled visitors located throughout the venue. They are located near the entrances of most of the halls, inside the halls, and outside some meeting rooms on Level G, Level 1, and Level 2.

I have more questions!

We’re happy to help, so you can focus on enjoying the show without worrying about which facilities are available to you. If you have questions about accessibility at DWTC, please contact [email protected] or get in touch with the Airport Show’s customer service team at [email protected]. You can also visit DWTC’s Accessibility Map here.

Can't find what you're looking for?

If you can't find the answer you are looking for, please contact our Customer Services Team who will be happy to help.