Airport Show
14 - 16 May 2024

Airport Show FAQs

Registration

General Information

Venue & Travel 

Registration

How do I register to attend the Airport Show?

To attend the Airport Show, please click on the button below. There, you will be prompted to enter your details, and upon completion, you will receive a confirmation email. A badge will be sent to you by email closer to the show. If you encounter any difficulties with registration, please contact us at [email protected], and the team will be happy to help.

Is it free to attend the Airport Show?

Yes. You can register online for free. We advise you to complete the online registration before coming to the show to allow you seamless access to the halls, avoid delay and maximise your time at the show.

Do I need to print my badge at home?

We advise you to complete the online registration before coming to the show to allow you seamless access to the halls, avoid delay and maximise your time at the show.

How do I amend the details shown on my badge?

If you need to change any of the details as they appear on your badge, please contact the Airport Show’s customer service team at [email protected], who will be able to make the necessary amendments for you.

I have not received my badge.

Our badges may find their way into your spam or junk folders, so please check there first. If your badge is not present, please contact the Airport Show’s customer service team at [email protected]. They can send your confirmation to the email address you registered with.

I need to register for multiple people, how can I do this?

Each registration requires a unique email address. Therefore, you will need to register for each person who wants a badge. If you run into any problems, please contact the Airport Show’s customer service team at [email protected], who would be pleased to assist.

I cannot access the registration system, what should I do?

We will be happy to help you with this. Please contact the Airport Show’s customer service team at [email protected].

I need help with registration, who can help me with this?

We will be happy to help you with this. Please contact the Airport Show’s customer service team at [email protected].

I am a member of the Media, how can I register?

To attend the event, please contact Ria Andaya ([email protected]). Our Media badges have been approved and are only available to aviation-related publishers, editors, journalists, photographers, broadcasters, influencers, content creators, and bloggers.

I would like to register my child.

Unfortunately, we do not allow any children in the exhibition halls under the age of 18.

I am now unable to attend the event, how do I cancel my registration?

There is no need to cancel your registration if you are unable to attend.

Can I have access to the Business Connect Programme?

All pre-registered attendees have access to the Business Connect Programme. If you haven’t received your login details following registration, please contact the Airport Show’s customer service team at [email protected].

General Information

What are the show dates and timings?

Tuesday, May 14: 10:00 - 17:00

Wednesday, May 15: 10:00 - 17:00

Thursday, May 16: 10:00 - 17:00

Where can I find out the details of what is happening at the event?

Visit the official Airport Show website and follow us on the various social media platforms listed below to stay up-to-date on the latest industry news and events. Use #AirportShow24 to join the conversation.

Can I use the logo for your event on my website, or as personal email signature etc.?

You can promote your attendance at the Airport Show and encourage colleagues or peers to register by using our promotional materials tool kit, including banners and logos, on our Gleanin platform.

I would like to speak/present at the event, how can I arrange this?

For speaking opportunities, please contact our Event Manager, May Ismail ([email protected]).

Is there a dress code for the event?

The dress code is business attire. 

Venue and Travel

I’m traveling from outside the UAE, how can I get more information?

For further information on travel to the UAE, please contact the Airport Show’s customer service team at [email protected].

Is there Wi-Fi available at the event?

The venue is Wi-Fi enabled. If you are an Exhibitor and require sole use of a secure wireless connection, you can speak with our official internet service provider via the Exhibitor Operations Manual, which you can access in the Exhibitor Portal.

How do I find my way around the event?

At the event, you will be escorted around by various navigational signs, and there will be information points throughout the venue with staff available to help.

You may also use our practical information to help you navigate the show floor.

How do I get to the venue?

For further information on how to travel to the venue, you can refer to the Airport Show's practical information to visit.

Is there parking available?

For further information on parking facilities at the venue, you can refer to the Airport Show's practical information to visit.

Is DWTC an accessible venue?

DWTC is committed to providing accessible facilities to support People of Determination. Read through the following questions to learn more about the venue’s facilities, or you can also click here.

Is there wheelchair hire?

Wheelchairs are available for hire free of charge from three of the venue’s Information Desks-- located at the Convention Gate, the Exhibition Gate, and Hall 1. They are also available from the Emergency Medical Services Station next to Hall 5.

Is there disabled parking at DWTC?

All car parks in and around the venue have parking spaces for People of Determination.

All public entrances allow for access by wheelchair via low-gradient ramps and an automatic door. Once inside the venue, all floors are levelled, offering unobstructed access.

Where are the disabled toilets located?

There are over 75 toilets for disabled visitors located throughout the venue. They are located near the entrances of most of the halls, inside the halls, and outside some meeting rooms on Level G, Level 1, and Level 2.

I have more questions!

We’re happy to help, so you can focus on enjoying the show without worrying about which facilities are available to you. If you have questions about accessibility at DWTC, please contact [email protected] or get in touch with the Airport Show’s customer service team at [email protected]. You can also visit DWTC’s Accessibility Map here.

Can't find what you're looking for?

Most of the common visitor FAQs are listed above. However, if you can't still find the answer you are looking for, please contact the Airport Show customer service team at [email protected], who will be happy to assist you.