Airport Show
13 - 15 May 2025

Dubai Airports and Dubai Autism Center Collaborate to Enhance Accessibility and Inclusivity for Air Travel

Photo from Dubai Airports

To better accommodate People of Determination (POD) with invisible impairments, Dubai Airports, operator of the world's largest international hub, and the Dubai Autism Center (DAC) have signed a Memorandum of Understanding (MoU). The goal of both UAE Vision 2021 and Dubai Plan 2021 is to make Dubai an international model for inclusive urban design, and this project is consistent with those goals. Dubai Airports is committed to making travel easier for travellers with hidden impairments at both DXB and Dubai World Central (DWC), building on the success of the 'We all meet the world differently' programme introduced the previous year.

Dubai Airports' Senior Vice President of Terminal Operations, Essa Al Shamsi, recently spoke on the significance of accommodating passengers with impairments. An inclusive atmosphere where all travellers, including those with hidden impairments, feel comfortable and supported is a top priority for the airport, and its cooperation with the Dubai Autism Center exemplifies this dedication. The Director General of the Dubai Autism Center, Mohammed Al Emadi, has spoken highly of the partnership, praising the positive progress made over the last year in making travel more pleasant for people with autism at one of the world's busiest airports.

The MoU signing event, attended by top executives from both organisations, culminated in the symbolic planting of sunflowers—a global emblem for hidden disabilities—signifying positivity, hope, and a better tomorrow. After implementing measures such as a travel organiser, Autism Friendly Route, and specially trained Guest Experience Ambassadors to assist passengers with autism throughout the airport, DXB was awarded the Autism-friendly certificate in November 2022.

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